Frequently Asked Questions
When can I expect to get my order?
Due to the custom nature of designs - it can take up to 2 weeks to receive your order. We will give you a tracking code so you may track it yourself.
Can I see a sample of what my custom design will look like?
Due to our order fulfillment times, we are not able to provide proofs of custom designs. Rest assured, if the image you submitted is not of ideal quality for printing, we will get in touch for another one. Each design is reviewed by our team to ensure it is of satisfactory quality similar to the designs on our website.
Can I include text on my custom apron?
Currently, we do not offer the option to add text on orders.
Can I upload a photo of a celebrity/famous character/logo?
Due to copyright/trademark laws, we are not allowed to include photos of celebrities and famous marks not owned by you on aprons. If you are a celebrity, please leave a note at checkout and our Customer Support team may get in touch for verification.
Can I get different animals on my apron?
Absolutely! We welcome all animals - not just limited to cats or dogs. We recommend using our basic "Custom Face Apron" for this. If there is a specific pattern you would like custom-made, please get in touch with firstname.lastname@example.org.
Can I include the full body of an animal/person?
Yes, please be sure to include that in the "Order Note" form when you order. Otherwise, only the head/face will be used.
Can I change my photo after I submitted my order?
Get in touch with email@example.com. If the order hasn't gone out yet, we can change your photo. Unfortunately, once the order goes into production, we are unable to make changes.
How should I wash my apron?
We recommend washing with similar colored laundry in cold water and air drying to prevent shrinking. Do not use bleach.
Do you offer bulk discounts?
Yes, please email firstname.lastname@example.org for discount package details.
Do you have different sized aprons?
Our aprons fit most adults and come in one size. We have found that 27 in. (W) x 30.5 in. (L) is the most optimal size for our customers.